---
title: Padel
description: Answers to common questions from padel clubs about tournament points, booking challenges, points per location and the Playtomic integration.
---
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# Padel
## FREQUENTLY ASKED QUESTIONS FROM PADEL CLUBS ABOUT POINTS, CHALLENGES AND PLAYTOMIC.
### Do players earn points for tournaments?
Yes. By default, players earn points for the full duration of the tournament. If you'd like to cap this, we can set a fixed maximum for all tournaments in Playtomic, for example 120 points per tournament. Contact your Customer Success Manager to set this up.
Read more: [How are points calculated?](https://welcome.authic.io/en/knowledge-base/how-points-are-calculated?hsLang=en)
### Can we give extra points for actions like joining an open match or a tournament?
With most booking system integrations, yes. Once the integration is set up, you'll find extra challenges for your booking system under Challenges, for example joining an open match. Members need to complete the challenge to get the points. Don't see these challenges for your booking system? Ask your Customer Success Manager what's possible with your integration.
Read more: [Challenges](https://welcome.authic.io/en/knowledge-base/challenges-guide?hsLang=en)
### Can points per minute differ between locations, for example when court prices differ?
Not by default: members earn the same points per minute at every location. If you want a location to give more or fewer points, you can set this up with Bonus points:
1. Create a bonus points rule for that location.
2. Set a multiplier based on the price difference. A multiplier of 1 means normal points; below 1 means fewer points, above 1 means more.
For example, with 1 point per minute, a member normally earns 60 points for a 60-minute game:
- At a location that's 20% cheaper, set the multiplier to 0.8. The member earns 60 × 0.8 = 48 points.
- At a location that's 20% more expensive, set the multiplier to 1.2. The member earns 60 × 1.2 = 72 points.
**Good to know:** only one bonus rule can apply to a game at a time. If several rules match, the one with the highest priority wins. So if you also use bonus points for something else, such as off-peak hours, the off-peak bonus and the location bonus don't add up. Create a separate rule for each combination you need, for example one for off-peak hours at the cheaper location.
Read more: [Bonus points](https://welcome.authic.io/en/knowledge-base/bonus-points?hsLang=en)
### How do we get API credentials for the Playtomic integration?
Share your Playtomic API credentials (client ID and secret) with us. With one location, you'll find them in your own Playtomic dashboard. With several locations, ask your Playtomic contact to issue the credentials at the organisation level. Playtomic explains how to request them in their [Playtomic API guide](https://helpmanager.playtomic.com/hc/en-gb/articles/38836515997073-Playtomic-API-Complete-Guide).
Read more: [Integrations and earning rules](https://welcome.authic.io/en/knowledge-base/integrations-earning-rules?hsLang=en)
### Do Playtomic memberships and their benefits sync with Authic?
No. The Playtomic integration only brings booking data into Authic; it can't send anything back. So Playtomic memberships don't sync, and tier benefits like a court discount can't be applied in Playtomic. Points multipliers per tier are handled in Authic.
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